Privacy Policy

This Policy defines the Privacy Policies of Elemé Medical, Inc.’s websites: elememedical.com and smoothshapes.com and all information gathered or shared on those websites.

Please read this entire Privacy Policy before using or submitting information through the Website.

Elemé Medical, Inc. respects the privacy of the visitors to our website. Whenever you submit information to Elemé Medical, Inc. on elememedical.com, smoothshapes.com or affiliated sites entered from Elemé Medical, Inc. sites, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

Information We Collect

Information you submit through the Website, when you order materials using the Website or otherwise, or in any other way provide us with information such as your name, telephone number, email address, mailing address, or other information that is identifiable to you, you provide us with personal information, as more particularly defined by privacy legislation.

Additionally, when you visit the Website, our servers or our hosting providers may automatically collect certain information describing your visit, such as your IP address, browser information, and other Website traffic information. Cookies, if enabled on your system, may be used to facilitate the collection of digital information used for authenticating, session tracking, and maintaining specific information about users, such as site preferences and movement through the site.

How We Use Information We Collect

When we collect information from you, we may use it for a number of purposes, including to process and complete your requests for information or purchase transactions; identify products and services of interest to you so that we can notify you of new or additional products, services and promotions relating to Elemé Medical; improve customer service; notify you about services, features, promotions, and special offers relating to Elemé Medical that we believe you may find valuable; provide information to you and communicate with you; respond to your inquiries; measure the effectiveness of our online and other advertisements, promotions and offers; help us understand Website activity and improve your use of the Website; and help us prevent fraud.

On rare occasions, we may also be required to disclose your information pursuant to applicable law, rule, or other legal requirements, such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce our Privacy Policy.

Sharing Information

We may share your personal information with our affiliates. They may use this information to offer products and services to you that are consistent with the purposes identified in this Privacy Policy. Your information may also be transferred as an asset in connection with a merger or sale involving all or part of Elemé Medical’s business.

We may also share your personal information with third parties who perform services for us or who provide services using our products. For example, we may use third parties to host our Website, operate certain of its features, assist us with email and print mailings, analyze data for us, process payments, or otherwise assist in providing products, services, or information to you. These third-party service providers are given the information that they need in order to perform their designated functions; we do not authorize them to use or disclose your personal information for their own or any other marketing purposes.

In addition, we may, from time to time, share personally identifiable information with other companies that offer products or services that we think may be of interest to you. While we may believe that such products and services may be of interest to Website users, we cannot, and do not, endorse such products or services unless we expressly state otherwise. If you would like us to refrain from sharing your personally identifiable information in this manner, please see the opt-out information and contact information provided below

Links and Information Gathered by Others

The Website may contain links to other sites. We do not operate those sites and we cannot control the information that the operators of those sites gather or what the operators of those sites do with the information you submit to them. These links are not intended to be referrals or endorsements of the linked or host sites, and Elemé Medical does not warrant, represent or assume any responsibility or liability for the accuracy, security, completeness or operation of any linked site (or any site contained in a linked site) or any host site, or the practices or privacy and other policies contained in any linked site (or any site contained in a linked site) or any host site.

How We Protect Your Information

We take the security of your personal information seriously and employ rigorous security measures designed to help protect the personal information we collect from you. Unfortunately, given the constantly evolving threats posed by cyber criminals, we cannot ensure or warrant the security of any such information.

Notices Regarding Unauthorized Use of Information

For purposes of any applicable law, rule, or legal requirement regarding the notification of persons whose personally identifiable information was, or is reasonably believed to have been, acquired by an unauthorized person, any required notification may, where permitted by law, be made by use of email, telephone, fax or mail. Except as otherwise required by applicable law, rule, or legal requirement, specific means we use is at our discretion and subject to our judgment based on the circumstances. Where any notice is to be sent to a specific address or number (such as email address, physical address, telephone number, etc.) we will use the latest available information in our records. EXCEPT TO THE EXTENT PROHIBITED BY LAW, YOU AGREE TO RECEIVE NOTIFICATION AS SET FORTH IN THIS PARAGRAPH.

Correcting or Updating Personal Information

If your personal information changes, you may contact us using the contact information below and we will accommodate all reasonable requests for such changes.

Opt-Out

You can opt-out of receiving promotional email and/or postal mail from us and/or from having your information provided to vendors, suppliers, or advertisers for marketing purposes by contacting us at info@elememedical.com, or to the attention of Customer Service, 10 Al Paul Lane, Merrimack, NH 03054. Please specify if you would like to be opted-out of email, postal mail, or both. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name, and email and/or postal mail address under which you have been receiving communications from us. Where you wish to opt-out of receiving email communications from us, you can also follow the “opt-out” or “unsubscribe” instructions provided in your email. Please note that any opt-out may take at least thirty (30) days to become effective. If, after opting-out, you again provide us with your personal information, we will regard your opt-out as rescinded.

Notice to California Residents

If you are a California resident, California law provides that you be given the opportunity to opt-out of sharing your personal information with third parties that would use such personal information for direct marketing, as we do for all of our customers and Website users. Absent such an opt-out, we may share your information with third parties to provide you with information about their products, services, or promotions that we think may be of interest to you; or your information could be transferred to a successor of Elemé Medical in the event of a merger, sale or corporate reorganization involving Elemé Medical. Accordingly, per California law, we provide a way for you to opt-out if you do not want us to share your information in this manner.

If you are a California resident, you can opt-out of sharing information as described above by using the contact information provided above under “Opt-Out” and following the instructions therein.

Contact Information

If you have questions regarding our Privacy Policy, or if you wish to make changes to your information maintained by us, you may write to us at the following address: the attention of Customer Service, 10 Al Paul Lane, Merrimack, NH 03054

Changes to Our Privacy Policy

We reserve the right to modify our Privacy Policy from time to time by updating this document and revising the effective date below. We therefore strongly recommend that you refer to this statement frequently for the latest information.

Child Online Privacy Protection Act (COPPA) Compliance and Related Information

The Child Online Privacy Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personally identifiable information relating to any person under the age of 13. If you are under the age of 13, please do not supply any personally identifiable information through this site. If you are under the age of 13 and have already provided personally identifiable information through the site, please have your parent or guardian contact us immediately using the information below so that we can remove such information from our files.